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Why Set Up an Inbound Call Center?

At Unico, we provide merchant processing solutions to make accepting online payments easy and secure.

With years of experience in the offshore call center services industry, at Unico, we know all about what’s required to provide superior customer support by promptly answering your customer’s questions and responding to complaints. Well-versed in all things inbound, our team is able to support you in your efforts to boost your average order value through up-selling and cross-selling your customers.

Unico’s Inbound Call Center Services Include:

  • Phone Answering
  • Order Taking
  • Reservation Booking
  • Customer Support
  • Appointment Setting
  • Billing Queries
  • Up-selling and Cross-selling
  • Interactive Voice Response
  • Claims Processing
  • Virtual Receptionist
  • Rebate Processing
  • Product Recall Management
  • Sales Closure
  • Subscription
view more
Inbound Call Center Integration

At Unico, we take away the grunt work of operating a contact center in-house, while allowing you to reap the benefits a call center can offer. Working with Unico you’ll get:

Quality Call Center Services at an Affordable Price

Utilizing the industry’s best practices, we can provide you with highly effective, yet affordable call center services

Top Call Center Tools and Infrastructure

We use best-in-class tools and technologies to provide premium quality call center services to global clients from a variety of industries.

24/7 Outbound Call Center Services

With multiple delivery centers across the world, we’re able to provide premium support for your customers at all times
of day.

Multichannel Capabilities

Our team has the right mix of skills and knowledge to provide you with contact center services using multiple channels.

Multilingual Capabilities

Leveraging our team of call center agents who are well-versed in multiple languages, Unico helps you serve a broader market and respond to client requests in more than one language.

Data Security

With stringent data security and confidentiality practices in place, we keep your data safe and out of the wrong hands.

Why choose Unico?


Avoid being locked in and cancel any time with our no-contract policy.


No matter your requirements and budget, we have a service that gives you everything you need, at a rate you’re comfortable with.


We can get our agents trained and started as soon as we finish the initial conversation and gauge a fit.


What you see is what you get: no hidden fees, no penalties.

4 Simple Steps to Set Up Your Call Center


Fill our a free online form


Schedule a call to tell us more about your business and explore our packages


Pick the right package for your needs


Train and set up your team

To explore our services, and choose the right plan for your business, please visit our Pricing Page

Want to build loyalty and solve your customers' problems in a timely manner?

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